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Exchange/Return Policy

All exchanges and returns must have an RA (Return Authorization) Number.   Please call 800-342-6832 to obtain an RA within 14 days of item receipt.  Once issued an RA, please return the package to us within 14 days.  Please keep any original packing materials and return with your item.

"All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise."

For Damaged / Incorrect Merchandise:

If you should receive damaged or incorrect merchandise, please contact the Steeler Gift Shop immediately to obtain an RA and instructions on how to return the damaged or incorrect item.  Once the damaged or incorrect merchandise is received at our warehouse, the replacement item(s) will be shipped to you free of any additional shipping charge.

Disclaimer:

This website and the information contained therein could include technical or other inaccuries or typographical errors. We reserve the right
to make any appropriate changes to correct these errors.

The Steeler Gift Shop periodically changes the information herein which will be incorporated into new additions of the website.

The Steeler Gift Shop may make improvements and/or changes for any information described on this website at any time and without prior notice.

Shipping:

Orders normally ship within 24 hours when placed Monday-Friday. Please refer to checkout page for cost of shipping on the item selected.

We are currently unable to ship internationally.  We are also unable to ship to Alaska and Hawaii.

PRIVACY POLICY:

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address,cookie information and the page(s) you visited.

We will not sell your personally identifiable information to anyone. 

SECURITY POLICY:

Your payment and personal information is always safe. Our Secure Sockets Layer(SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

 

 

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